Monday, 20 October 2014

[WhatsUpUoH] Technical Support for MathWorks & Microsoft Software -Reg

University of Hyderabad

Campus Network Facility

October 20th, 2014

Technical Support for MathWorks & Microsoft Software

With a view to provide support for MathWorks & Microsoft products, Campus Network Facility (CNF) has initiated recognised best practices which will enable achievement of a measurable improvement of usage levels of these two important software products for “teaching and research” and “development of solutions for various functions/activities of the University”. Towards this end, we are engaging experienced service providers to prioritise and progressively address difficulties experienced by growing community of the users about these two important products.

The idea is to provide improved support to the University by delivering better services to academic community tailored to their needs, and designing and developing services in sync with the University’s core business objectives. This realignment of the CNF processes/functions with the planned direction of the University as a whole will allow CNF to become a proactive enabler for the University activities rather than simply providing passive support function.

We hope that, students carrying out thesis, dissertation, project or course work; faculty carrying out consultancy, sponsored projects or “teaching and research” will find the professional support services helpful in receiving quick and timely technical support to address problems that they are stuck with.

Professional Support Services

Details

Person

Time

Cell

Capricot Technologies Pvt. Ltd. for MathWorks support

Mr. Naresh Babu

nareshbabu.c@capricot.com

Every Friday from 1000 to 1300 hours in CNF.

93917 72759

K.T. Technologies for Microsoft support

Mr. Nazeer

nazeer@kttechno.com

98491 63356

If Friday happens to be a holiday the services will be available on Thursday

 You can also mail for help:

mathworks@uohyd.ac.in

microsoft@uohyd.ac.in


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Important Note:

1. The mail id hcu-mail@uohyd.ernet.in is used to send UoH circulars to the university community.
    Replies to this mail id will be ignored. Hence, please do not reply to this email id. 

2. Mails to be sent to all users should be of academic or official in nature.
    They should be mailed to Public Relations Officer, UoH i.e., pro@uohyd.ernet.in  or webmaster@uohyd.ernet.in

3. Users are requested to allow at least 12-48 hours’ time for the CNF staff to post mails to all users.
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